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FAQ

Donations & Giving

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How can I donate to Welcome Hall Mission?

You can make a secure one-time or monthly donation online, by phone or by mail

Online: Make a one-time or monthly gift through our secure online donation form.

By phone: Call us at 514-523-5288 Extension 382 and our team will be happy to assist you.

By mail: Make your cheque payable to Welcome Hall Mission and mail it to:

Welcome Hall Mission
606 De Courcelle Street
Montreal, QC H4C 3L5

Will I receive a tax receipt for my donation?

Yes, if eligible. Welcome Hall Mission is a registered Canadian charity (Charitable Registration #108195215RR0001).

How do I get a copy or replacement of my tax receipt?

If you have lost your charitable tax receipt, need another copy or believe you have not received one, our team will be happy to help.

Please contact Welcome Hall Mission at 514-523-5288 Extension 382 or info@missionba.com.

How is my donation used?

Your donation helps provide food, shelter, care and opportunities for lasting change to Montrealers in need. Your generosity supports programs that address homelessness, food insecurity, housing, health, employment and other barriers people in our community may be facing.

We are committed to transparency and accountability. You can learn more about the impact of your generosity by viewing our Annual Reports and Financial Statements.

How can I become a monthly donor?

You can become a monthly donor through the secure online donation form.

Your ongoing support provides reliable funding throughout the year, helping Montrealers access food, shelter, care and opportunities to move forward.

Become A Monthly Donor

How do I change, pause, or cancel my monthly donation?

You can manage your monthly donation through our Donor Portal. French donors, please click here. English donors, please click here. This is where you can update your gift or payment information, pause your donation or cancel your monthly giving.

If you need help making a change or would prefer to speak with someone, please call us at 514-523-5288 and our team will be happy to assist you.

Do you accept donations other than cash, such as food, clothing, or securities?

Yes, we gratefully accept several types of non-cash donations.

We accept needed food, clothing and other essential items. Because our needs can change throughout the year, please visit our Ways to Give page for current needs, drop-off locations and hours.

You can also support Welcome Hall Mission by donating publicly traded securities. Visit our Gifts of Securities page to learn more about how to make your gift.

Can I donate in honour or in memory of someone?

Yes. A gift in honour or in memory of someone special is a meaningful way to celebrate, recognize a special occasion or remember someone you love while helping Montrealers in need.

When you donate online, make sure to select the box that says “Dedicate This Donation”. You have the option of sending someone a tribute e-card.

How can I leave a gift in my will to Welcome Hall Mission?

Leaving a gift in your will is a meaningful way to create a lasting legacy and help transform lives in Montreal for years to come.

Visit our Legacy Giving page to learn more about leaving a gift in your will and other planned giving options or connect with Director of Development, Katie Whitehead at kwhitehead@missionba.com.

Volunteering & Support

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How can I volunteer?

There are many ways to volunteer with us, from food distribution and meal service to food sorting and special events. Whether you want to meet new people, gain experience, complete volunteer hours or simply give back to your community, there’s a place for you.

Visit our Volunteering page to explore current opportunities and apply. Group volunteering opportunities are also available.

If you have questions or would like to speak with someone about volunteering, email benevole@missionba.com or call 514-523-5288 ext. 396.

How can I get support from Welcome Hall Mission?

We offer a range of services for Montrealers in need, including emergency shelter, food assistance, housing and reintegration support, family services, health care, employment support and more.

Visit our Get Help page to find the service that best fits your needs, including eligibility requirements, locations and contact information.

If you are in need of emergency shelter for men, please call the Macaulay Emergency Shelter at 514-935-6396 or visit 1490 St-Antoine West.

Staying Connected

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How do I update my personal information or communication preferences, including language?

If your address, phone number or email has changed, or you would like to update how or in which language you hear from Welcome Hall Mission, please contact our team and we’ll be happy to update your information.

Call us at 514-523-5288 Extension 382 or email info@missionba.com.

How can my company or community group get involved?

There are many ways for companies and community groups to make a difference . You can become a corporate partner, volunteer as a team, organize a food or clothing drive, make a corporate gift or find another way to give back to your community.

For corporate partnerships and giving opportunities, please visit the Corporate Giving page or contact Katie Whitehead at 514-523-5288 ext. 303 or kwhitehead@missionba.com.

Can I visit Welcome Hall Mission or request a tour?

Yes! A guided tour is a great way to learn more about our work and see firsthand how support from the community is making a difference for Montrealers.

To request a guided tour of our facilities, please email info@missionba.com.

How can I contact Welcome Hall Mission?

Welcome Hall Mission’s main office is located at:

606 De Courcelle Street
Montreal, QC H4C 3L5

Phone: 514-523-5288

For contact information for a specific program or location, please visit our Contact Us page.